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Video Library

Browse all the past conference talks and filter by year or topic. UX New Zealand has hosted some of the top thought leaders in user experience, information architecture, research design and strategy.

 

Previous Years

 
A case study: Accessible Design for Learning Management Systems

Design principles and considerations for supporting users with neurodiversity in the online education sector.

Inclusive Design
2023
 
Jobs To Be Done methodology and its role in driving customer choice

Jobs To Be Done methodology and its role in driving customer choice

Futurism
2023
 
Ain’t None of Y’all Safe!: Achieving Social Justice in digital spaces

Let's move from tolerance to belongingness by using a UX process to achieve social justice.

Strategy
2023
 
Ship cohesive experiences not org charts

Want to show your org chart in your products? Of course not. But for large teams and orgs, when there are many teams and individuals working on the same product, it’s hard to ensure cohesion even when individuals have the best intentions to build great experiences. Join Yutong Xue, staff product designer at Meta and ex-Googler to hear learnings and practical techniques to bring teams closer and ship more cohesive experiences.

Agile
2023
 
Designing for the overlooked user we all will eventually become

We have assumptions on how seniors use tech based on our own experiences, but what do we really know? Find out at UXNZ

Inclusive Design
2023
 
Emoji IA: What is a Lobster?

Is a lobster an animal or food? In this case, there’s no such thing as “both”. Join Q Walker for a look at emoji IA.

Information Architecture
2023
 
In a nutshell – A three-step-tool for teams to break down the barriers of complexities

Want to learn a simple three step tool to improve creative confidence and remove egos from your team?

Collaboration
2023
 
From funding to delivery: ensuring alignment from start to finish

From funding to delivery: Delivering a complex government service while maintaining alignment and traceability.

Leadership
2023
 
Product strategy for designers

Learn the principles of product strategy to become a more strategic designer.

Career
2023
 
When expertise becomes our achilles heel

Being a design or UX expert comes with its own blindspots. Why this happens and what we can do about it.

Career
2023
 
Unleash your visual superpower as a communication pro

Examples and practical tips (which don't require any drawing experience) on visual thinking to help you improve your daily communications in the design workplace.

Collaboration
2023
 
Words that welcome: content design with neurodiversity in mind

Accessible content, for all beautiful minds

Inclusive Design
2023
 
Building and Evolving a Design System that Aligns UX Strategy with the Business

Find out how to turn a #designsystem into a celebrated strategic resource for your company. Join #Logitech speakers @xlicious and @costanzavolpini at #UXNZ2023 :rocket:

Data and Analytics
2023
 
Why Data Science and UX Research should be Best Friends

Collaboration
2023
 
Radical Collaboration: How team work really can make the dream work

How embracing vulnerability, mistakes and asking for help, resulted in outputs (and outcomes) that had an outsized impact on our customer’s lives.

Futurism
2023
 
HCD IS DEAD, LONG LIVE HCD

Is HCD dead? What comes next? What is post-Human Centred Design?

Ethics
2023
 
How the relationship between Product Owners and Designers can impact human centred design

Building relationships: how it helps your team, encourages stakeholders and informs a better product for the customer.

Collaboration
2023
 
UX from a developers perspective: the influence we can have

This talk draws light on the overlooked impact developers have on UX and provides an actionable toolkit you can use to empower the developers you work alongside to make better, more conscious UX decisions.

Futurism
2023
 
New frontiers of the Metaverse, to make inclusive places not spaces.

Designing the Metaverse is about enabling social relationships, and making inclusive places for communities to thrive. A shift from technology to relationship centered design.

Collaboration
2023
 
Design team of one

How to scale a thriving design practice inside a tech company

Futurism
2023
 
Designing for web 3

Learn about web3, what's new about it, and key UX principles important to know as a designer.

Design
2023
 
Artificial intelligence & design: imagining the future of UX

Cool or creepy? What role should artificial intelligence play in the UX design process?

DesignOps
2023
 
Odd one out: embracing diversity in design and technology

It’s no secret - we have a diversity problem in design and technology.  Hear what we're doing to change this.

Inclusive Design
2023
 
Food recalls, fishing rules, and forestry: creating an IA strategy for diverse audience needs

Food recalls, fishing rules, and forestry: creating an IA strategy for diverse audience needs

Information Architecture
2023
 
The information architecture of tasks

Tasks power our productivity AND form the basis for designing experiences. Tasks require information architecture.

Information Architecture
2023
 
How can we embed the IA discipline as part of normal product development? A Product Manager's perspective.

Embed the IA discipline as part of normal product development, so that our users can always find what they need

Information Architecture
2023
 
Where is the Information?

Learn to see the information in your work, and think about it as information, to help you research, designing, and information architecture work.

Information Architecture
2023
 
Teaming with the Virus: How social distance might change the way we work and collaborate

What can the global pandemic teach us about teams? Join @danramsden as he shares his experience of building and developing teams - both in the best of times and the worst of times.

Career
2020
 
How to measure the experience (UX ROI)

There is a misconception that experience is something unmeasurable. But there are actually so many ways you can do it.

Strategy
2020
 
Beautifully accessible: Why embracing inclusive design shouldn't hold back your creativity

Inclusive Design
2022
 
Innovating within the Justice Sector | Part 2: For a Fairer Start – Design’s role in shaping mana enhancing social & systemic change

Design
2022
 
Once upon a time in a usability session far far away

ResearchOps
2022
 
Content design for startups: How to work lean, have maximum impact and get all the high-fives

Content
2022
 
First do no harm: Make your designs more trauma-informed and survivor sensitive

Empathy
2022
 
Conditions Design: weaving the invisible threads of service design, value orchestration, and culture building

Design
2022
 
From bombs-to-bots: The evolving landscape of frontline research

Research
2022
 
More than an MVP: the case for continuous improvement in the COVID era

Taking you on the journey to trace the story of how covid19.govt.nz was built—from first meetings to the website today.

Design
2020
 
An experience vision playbook for better strategic decision making

Leadership
2022
 
Give me the quick version: Using one-pagers to communicate research findings

Research
2022
 
Changing the way we design high risk products to make meaningful impact

Empathy
2022
 
ReOps at TradeMe: Building a shared approach to UX research

ResearchOps
2022
 
Remote research with new internet users (yes you can!)

Research
2022
 
The future lies in Conversational User Experiences

The interface of the future is invisible – how will Conversational User Experiences shape this future?

Content
2020
 
Being Actively Ethical: Dynamic UX for AI

Be Actively Ethical! #AI systems require dynamic #UX practices. Learn techniques to integrate #ethics @uxnewzealand with @carologic

Ethics
2020
 
Presenting design work: And getting great feedback

Want to get great feedback for all your design presentations? Join @maadonna to learn how

Design
2020
 
Research Ops War Stories & Triumphs

Kate Towsey, Research Ops Manager at Atlassian, will share war stories and triumphs, realities and reminisces and how Research Ops has helped amplify research efficiency and impact along the way.

ResearchOps
2020
 
Design for Cognitive Bias: Using Mental Shortcuts for Good Instead of Evil

Our uses have biases and so do we. Learn how content strategy can help keep them at bay (or use them for good).

Ethics
2020
 
Is bias always bad?

‘Is bias always bad?’ Finding and expressing your worldview, while being an unbiased design researcher.

Research
2020
 
Conversational Leadership: aligning teams and leading change

Inclusive Design

Leadership
2020
 
Leveraging cross-cultural research strategies to make simulated environments more accessible

This talk will highlight the value of using cross-cultural strategies in research around technologies that support simulated environments

Research
2020
 
“Bipartisan” UX - a call for the middle ground

The polarisation of views is rife. What can we do about it, and are we more guilty of it ourselves than we want to admit

Empathy
2020
 
Design with mental health in mind

How can we, as the people creating these products, design with mental health in mind?

Inclusive Design
2020
 
Take a load off: how to identify and reduce cognitive load

Cognitive load: learn a bit about how the brain works, 3 types of cognitive load, and some practical tips to lessen its impact.

Design
2020
 
Going independent: how I found everything I needed within myself to start my own UX practice

Going independent: how to find everything you need within yourself to start your own profitable UX practice

Career
2020
 
Discovery - always a bridesmaid, never a bride.

Always a bridesmaid, never a bride, Discovery is seldom given the same level of rigour as Delivery. But what if it was?

2020
 
All designers are going to hell!

Karma is a *****! Each designer has to spend the next seven days in the hell of bad UX!

2020
 
Consider the Periphery

Learn about the power of inclusive design by discovering the value of outsiders and underdogs.

Inclusive Design
2020
 
Sympathy vs. Empathy & Making Product Decisions at Speed

Learn how to differentiate empathy from sympathy and how to utilize empathy to make the right decisions for your customers.

Empathy
2020
 
How to maximize the impact of content design

See how @intercom transformed content design to have more impact by working on just one product at a time.

2020
 
And Now the Good News

And Now The Good News explains what the future will look like, and you can make sure it's awesome.

Futurism
2020
 
How to talk to customers in their own language

In the never-ending war for our attention, there aren’t many winners. An unyielding onslaught of communication has created a wall of white noise, which despite its magnitude, falls on deaf ears. In this talk, Tom poses that you should spend as much time on saying the thing right as saying the right thing, providing real life examples of how a switch in focus can increase both customer experience and conversion.

Content
2020
 
Wine, bacon and periods: product categories and our journey to wrangle them

Discover how a project on information architecture led to headline-making change in New Zealand’s biggest supermarket.

Research
2020
 
Tales (and Tools) of a UX Designer in East Africa

The story and lessons learned of a UX Design who moved to East Africa to research and design mobile financial services.

Design
2019
 
Problem solving as a team

Collaboration means happier people and better products. We’ve got some neat tricks for solving problems as a team.

Design
2019
 
Maintaining design health: the support surrounding Design Systems

From high-level design principles down to specific design history rationale, how might we prop up our design systems with context?

Design
2019
 
Scaling Signals: Using Qualitative Research to Influence Algorithms

At Instagram, we use research to find signals in the wild - about people’s backgrounds, behaviours, likes and dislikes - that can be incorporated into the algorithms we use to deliver content.

Strategy
2019
 
20 UX Tips in 20 mins

20 tips on how to be a better UX Designer.

Strategy
2019
 
Adding competitive advantage to your UX team

The data science lens on improving user experience

Strategy
2019
 
Practicality with Principles: Implementing continuous discovery with an Agile product team

How to conduct small-scale user research in the cadence of an Agile team without compromising your research principles.

Research
2019
 
Intelligent design measurement - how to prove CX ROI like a spy.

Why is showing the ROI of CX design so hard to do? Learn basic techniques detectives and intelligence analysts use to prove a serious crime to show the value of design.

Service Design
2019
 
Design for Access and Inclusion

Design for Access is a pillar for responsible innovation and one of the most innovative tools in the designers hands.

Inclusive Design
2019
 
User onboarding for the long run

Learn how user onboarding techniques can address a range of product and user situations across the customer journey.

Strategy
2019
 
UX debt: lessons learnt trying to visualise the hidden cost of implementing suboptimal design solutions

UX debt is often the result of abusing Lean principles to ship suboptimal design solutions with no intention to iterate, but what’s the cost?

Strategy
2019
 
State of the Design Nation: what is the value that design is bringing to organisations?

State of the Design Nation will provide a critical, in-depth analysis of how organisation are embedding (or not!) design into their DNA.

Design
2019
 
Be more certain: a practical approach to research practice OR You’re already a researcher

Gregg Bernstein shares how he’s scaling UX + product research at Vox Media, where with each bit of practical research, research becomes an established practice.

Research
2019
 
Utopian Design Fictions: A methodology for building preferred futures

Create optimistic fictions to align product directions around thriving tomorrows

Futurism
2019
 
From Theory to Practice: what UX practitioners can learn from academic research methodology

How might we level up our UX Research using academic research practices?

Research
2019
 
Learnings from the Advertising Era: How to Use Brand Positioning for Better UX

Don’t limit your UX through a lack of wider research. Influence your organisation’s UX at every level, even brand.

Strategy
2019
 
Ka mua, ka muri; Look back to Te Ao Māori to advance your design research

Ka mua, ka muri; Look back to Te Ao Māori to advance your design research and increase equity alongside Tangata Whenua

Research
2019
 
Personas, Jobs to be done or Archetypes. That is the question!

Do you have to choose between Personas or Jobs-to-be-done? My experiences with both and how I use and hack them to make it fit for purpose

Strategy
2019
 
Red Herrings: Debunking the Pop Psychology of Colour

Wanna get your mind blown by colour science? Join @elizallen_ for Red Herrings: Debunking the Pop Psychology of Colour

Design
2019
 
DesignOps Inspiration Gallery

A talk filled with great examples of DesignOps, designed for you to be inspired and use them on your own team!

DesignOps
2019
 
Strategic Writing for UX

Make every word in the UX meet customer and business goals.

Content
2019
 
AI and Me - Design for Artificial Intelligence

AI and You. Designing an empathetic conversational interaction that will be natural, usable and supportive of users' needs

Design
2019
 
Testing the health of Mental Health in NZUX

Mental health accessibility is often put into the "too hard basket." We take a look at why and how we can change this.

Inclusive Design
2017
 
International Researcher at Google

International user research is critical. Learn from Google's work with practical tips and stories from the field.

Research
2017
 
Learning from your users, in their world

Learn how to visit your users and gain valuable insights as well as sway those tricky stakeholders.

Research
2017
 
Getting the Right Research Participants

Learn how to incorporate Lean Startup principles into your #UX practice regardless of organization size

Research
2017
 
Lean UX Playbook: 10 Practical Tips

Lean UX Playbook: 10 Practical Tips. Get product & service experience excellence, without losing your mind

Agile
2017
 
Attack of the 10 Foot Customer Journey Map

Attack of the 10 foot Journey Map, crafting an easy to follow visual narrative from disparate data sources.

Research
2017
 
Human-centred from the inside out: designing content that works for everybody

Human-centred design helps more than just the people using websites - it helps the people making the websites too

Content
2017

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