Carol Smith (@carologic) has been has been conducting UX research to improve the human experience across industries for 20 years and working to improve AI systems since 2015. She is a Senior Research Scientist in Human-Machine Interaction at Carnegie Mellon University’s Software Engineering Institute and an adjunct instructor for CMU’s Human-Computer Interaction Institute (HCII). Carol has an M.S. in Human-Computer Interaction from DePaul University and is an active UX community organizer. She enjoys outdoor activities with her family, running and playing soccer/football.
Artificially intelligent technologies are exciting and with them come new and intimidating responsibilities. How do we understand and clarify our users’ needs for transparency, control, and access (and more) when the system is constantly changing? Learn what you can do to protect the people affected by these systems by utilizing ethics and speculative activities to preemptively identify potential misuse and abuse of these systems.