Jon Bell is founder of Arbiter, a non-profit dedicated to fighting disinformation. He lives in Wellington with his ridiculous family, a cat, a dog, and a trampoline. This will be his third and final talk at UX New Zealand, so he’s going to make it count.
It's been a tough year. Like, really tough. But I don’t need to tell you that. You were there.
This talk provides answers to some of the most challenging questions facing us as designers and builders for the coming years: Where do we go from here? How are we going to get there? And how can we make things better in the face of a world that seems to be getting worse and worse? What happens next might surprise you.
We all know how products look by the time they're released, but there's a lot of great design that goes into making the processes and techniques that lead to these products. In this talk, Jon Bell explains some of his favourite techniques he's seen used over 20 years, including on products like Twitter and Windows Phone.
This is not a theoretical, abstract talk. You should walk away with a list of tangible feature ideas to bring back to your design team. After all, we all deal with similar challenges as designers, so we could stand to learn more from how other companies are grappling with them, and in turn evolve those processes even further on our own teams.
Abuse, bullying, and harassment are big problems online. And they're especially bad on Twitter. I've been on Twitter's Abuse team as a Staff Product Designer for the last year, and I've learned some big lessons, each of them counter-intuitive and surprising. I'd like to share them with you!