Implementing ethics: Developing trustworthy experiences


Wednesday, 18 November
9.0am - 12.00pm
Via Zoom


Experienced practitioners across the UX industry (researchers, interaction designers and even developers) who want to make more ethical experiences and guide their teams to integrate ethical practices. Attendees do not have to have any previous experience or knowledge about ethics, but should have a few years of work experience.




Ethics discussions abound, but translating “do no harm” into our work is frustrating at best, and obfuscatory at worst. We can agree that keeping humans safe and in control is important, but implementing ethics is intimidating work.

In this workshop you’ll learn how to wield technology ethics to make experiences that are accountable, de-risked, respectful, secure, honest and usable. The facilitator will introduce the topic of ethics and then step through a framework to guide the process. We’ll work through curiosity inspiring activities to actively speculate about misuse and abuse.

  • How to effectively apply technology ethics
  • Methods for speculating about misuse and abuse
  • UX Framework for Designing Trustworthy AI (can be applied to any technology
  • Recent ethical issues in technology
  • Reasons why these issues continue to occur (bias, etc.)
ABOUT Carol Smith

Carol Smith (@carologic) has been has been conducting UX research to improve the human experience across industries for 20 years and working to improve AI systems since 2015. She is a Senior Research Scientist in Human-Machine Interaction at Carnegie Mellon University’s Software Engineering Institute and an adjunct instructor for CMU’s Human-Computer Interaction Institute (HCII). Carol has an M.S. in Human-Computer Interaction from DePaul University and is an active UX community organizer. She enjoys outdoor activities with her family, running and playing soccer/football.

TALK BY Carol Smith

Being actively ethical: Dynamic UX for AI